Order and delivery

FOR CUSTOMERS INSIDE ROMANIA 

Please place your order for each product of interest by clicking  on "Add to Cart" and adding the quantity to your Pivniţa Bunicii-shopping basket. We will respond promptly with a confirmation e-mail that your selected products are in stock and if necessary suggest alternatives.

For delivery in Romania, we offer our retail customers (private individuals) free delivery for all orders over 150 RON. For smaller orders, there will be delivery charges in addition to the cost of the product.

For confirmation that your selected products are in stock and to obtain a delivery price to your chosen destination, please contact us by submitting your requirements using either our Pivniţa Bunicii shopping basket, by filling out the Contact Us-form or by contacting us in Saschiz via e-mail or telephone. 

We ask our trade customers to contact us directly for any enquiries regarding our products or should they wish to place an order.

HOW TO PAY

We accept following payment methods: cash on delivery and bank transfer.

FOR CUSTOMERS OUTSIDE ROMANIA

For delivery outside Romania to our retail customers, we suggest you use our Etsy shop and stock we have placed in the UK. The shipping charges from the UK are typically 20% compared to shipping directly from Romania.

For confirmation that your selected products are in stock and to obtain a delivered price to your chosen destination, please contact us by submitting your requirements using either our Etsy shopping cart, or by contacting us by e-mail or by telephone. 

We ask our trade customers to contact us directly for any enquiries regarding our products or should they wish to place an order.

HOW TO PAY

 
Full payment will be required in advance. This can be by bank transfer, debit or credit card in GBP or Euro using Etsy or a PayPal generated payment request.

The exchange rate will be fixed on the transaction date.